Samba Tech

Samba Tech has gone through many changes since it was founded in 2004, in Belo Horizonte, Brazil. In its first few years, the company completely shifted its focus from mobile games to online video distribution, and then developed proprietary technology that allowed it to rapidly overtake competitors and meet the significant demand for this service in the Brazilian market.

CUSTOMER’S BUSINESS:

Samba Tech is a Brazilian company that uses a pioneering online video platform to provide professional online video solutions to major corporations and media groups in Brazil and throughout Latin America, helping clients manage, distribute, analyze, and monetize video content for computer, TV and mobile.

CHALLENGES:

Samba Tech works for many of Brazil’s biggest companies and media groups, including 4 of the 5 largest cable companies, and has managed video content for such high-profile events as the 2010 Winter Olympics. To ensure they deliver for their clients, Samba Tech needs high-level technical support and SLAs from their own service providers.

RACKSPACE SOLUTION:

Rackspace Public Cloud and Dedicated Hosting

BUSINESS OUTCOME:

The company has experienced continuous growth in both physical and economic terms. They have opened offices in Argentina to manage their growing Latin American presence, expanded their service offerings, formed new partnerships, and received millions in investment dollars. As the company continues to evolve and broaden its scope, Samba Tech has consistently stayed at the forefront of Brazil’s emerging tech scene.

We use Rackspace as an internal benchmark of customer relationships and support.

Gustavo Caetano, Founder and CEO, Samba Tech

We work very closely with the Rackspace support team and also with the technical team, and that’s something that’s really important for us.

Gustavo Caetano, Founder and CEO, Samba Tech