Customer

Axios Systems

Axios Systems delivers on-premise and SaaS Service Desk and IT Service Management (ITSM) software to customers across the globe. The company combines software, consulting and training to implement ITSM strategies tailored to meet the needs of its customers.

CUSTOMER’S BUSINESS:

SaaS Service Desk and IT Service Management Software.

CHALLENGES

Providing SaaS requires a very stable platform and guaranteed network uptime, particularly when many large companies are relying on the software to maintain and manage services, assets and customer support in a fast-moving business environment.

RACKSPACE SOLUTION:

Managed Hosting

BUSINESS OUTCOME:

Axios is now perfectly placed to take on the challenges of delivering 50% of its software as SaaS.

The mobile revolution means that we will also be delivering all our products and services to handheld devices including smartphones and tablets. Our development is continuous and reliance on key partners like Rackspace will only increase in the future.

Scott Leckie, Chief Technical Officer, Axios Systems

As a key provider of online service desk and service management software to many large companies and corporations around the world, we have to be very sure of our hosting partner, which is why for us there was only one choice – Rackspace Hosting.

Scott Leckie, Chief Technical Officer, Axios Systems